Trusted by 250+ customers worldwide
Secure, resilient hospitality network infrastructure built around guest experience, always-on operations and the demands of modern hotels and hospitality estates.
From guest WiFi and payments to booking platforms, keycard systems and back-office operations, we design and manage networks that keep your properties connected, secure and ready for peak demand.
Hospitality businesses depend on their networks in ways guests may never see, until something stops working.
A slow wireless connection affects the guest experience. A connectivity outage can interrupt payments and bookings. Network issues can impact keycard systems, staff applications, cloud services and other technology that keeps a property operating.
We design hospitality network solutions around these dependencies, looking beyond basic connectivity to consider performance, resilience, capacity and security across the complete environment.
Whether we’re supporting a single hotel or a large multi-site hospitality estate, the aim is the same: build a network your guests, employees and critical systems can rely on.
Hospitality environments place unique demands on network infrastructure. A single property can support hundreds of guest devices alongside payment terminals, property management systems (PMS), CCTV, access control, smart building technology and cloud services.
Each has different requirements. Guest WiFi needs coverage and capacity, critical systems need resilience, and operational and IoT devices need appropriate security and segmentation.
We design hospitality networks around how your property operates, ensuring the right performance, protection and resilience across your environment.
This keeps the useful terms such as hospitality network infrastructure, guest WiFi, PMS, IoT, security, segmentation and resilience, but removes quite a bit of repetition.
Hotel WiFi needs to perform very differently from a typical office wireless network.
Guests may connect several devices at once, while bedrooms, restaurants, bars, conference facilities and communal areas can experience very different patterns of demand throughout the day. Add staff devices and operational technology into the environment and wireless capacity can quickly become as important as coverage.
We can assess existing wireless environments through professional wireless RF surveys, identifying coverage gaps, interference, channel utilisation, access point load and other issues affecting performance.
Using Ekahau survey technology, our engineers turn RF data into clear findings and practical recommendations, helping you understand not only where your WiFi is underperforming, but why.
As hospitality environments become more connected, the network has to support a growing mix of users, systems and devices without creating unnecessary risk.
Guest WiFi, staff devices, payment environments, CCTV, smart locks, building systems and IoT devices shouldn’t simply have unrestricted access to one another.
We use firewalling and network segmentation to create appropriate boundaries between systems, helping control access, reduce the potential for lateral movement and contain threats if a device or part of the network is compromised.
Security is considered as part of the network architecture from the outset, rather than being added once everything else has been deployed.
For organisations without the resource to manage this internally, we can also provide ongoing firewall management and security monitoring.
For hotel groups, restaurant operators and other multi-site hospitality businesses, network complexity tends to increase as the estate grows.
Different hardware generations, local configurations, connectivity providers and reactive upgrades can leave IT teams managing a collection of individual sites rather than one consistent network estate.
We help organisations standardise network design, wireless, connectivity, security and ongoing management across multiple locations.
That can make new properties easier to onboard, improve visibility across the estate and create a more consistent approach to performance and security.
For organisations looking to reduce infrastructure ownership altogether, our Network as a Service model can bring hardware, licensing, connectivity, implementation and ongoing network management together within a predictable subscription model.
A network outage in hospitality can affect far more than internet access.
Payments, property management systems, booking platforms, cloud applications, keycard services and internal communications can all depend on network availability.
A PMS outage, for example, isn’t simply an IT inconvenience. It can affect check-in and check-out while guests are standing at reception.
We design network and connectivity solutions around that operational impact.
By identifying single points of failure, introducing appropriate connectivity resilience and designing failover around critical services, we help reduce the likelihood that an individual fault becomes a property-wide disruption.
Smart locks, CCTV, environmental controls, energy monitoring, building management platforms and other connected devices are becoming a bigger part of the hospitality technology estate.
Every new connected device creates another dependency on the network, and potentially another area that needs to be controlled and secured.
We design Building Management Networks that provide dedicated, secure infrastructure for connected building systems, helping keep operational technology appropriately separated from guest and corporate traffic.
This provides a more robust digital foundation for intelligent properties while giving IT and facilities teams greater control over how systems connect and communicate.
Answers to common questions about our hospitality network services, from WiFi and connectivity to security and ongoing network management.
We support network design, business connectivity, hotel WiFi and wireless surveying, managed network services, Network as a Service, firewalling, network segmentation and related security requirements. The right combination depends on your property, estate and operational requirements.
Yes. We design and support standardised network infrastructure across distributed estates, including connectivity, wireless, security and ongoing management.
Yes. We can audit, survey and assess your existing infrastructure before recommending targeted remediation, optimisation or replacement. A full rip-and-replace isn’t automatically the answer.
Yes. Our wireless engineers can carry out RF surveys to assess coverage, interference, capacity, access point placement and other factors affecting wireless performance before providing prioritised recommendations.
Yes. Our Managed Network Services provide ongoing monitoring, management, analytics and support.
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