Opticore manages enterprise networks for organisations across the UK. Almost all of that work is delivered remotely from our UK-based NOC, where CCIE and JNCIE-certified engineers monitor client estates 24/7/365 through the Opticore Hosted Management Platform, and our Rapid Engineer Deployment Team attends site anywhere in the country when hands-on work is needed.
That national model means a client in Manchester or Birmingham receives exactly the same response times, SLAs and engineering depth as our London clients. What differs from region to region is the shape of the local economy and the demands it places on infrastructure, which is why we have set out below how we support organisations in each of the areas where we work.